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Customer Driven Promise

In your line of work, time is of the essence. Customer service is more than just a smiling face at the counter. It's knowing that you can count on your supplier to provide the right product and expertise to help you do your job.

That’s why we are committed to the Customer Driven Promise.  First class service driven by customer needs and expectations.

DELIVERY 

Ensures reliable delivery that you can count on 

RESPONSIVE 

Resolving your challenges with a sense of urgency and a ‘can do’ attitude
Your satisfaction is our priority

IN STOCK 

Saving you time by being well stocked at all Heatcraft locations so that you’re not left waiting

VALUE

Providing a wide product range and choice of leading brands at competitive pricing

EXPERTISE

Helping you get the answers you need from trusted industry professionals

NETWORK

Delivering efficient, hassle-free customer service at every point of contact

Customer Driven ... In Motion

Read how We're working with Snapchill to deliver a consistent and reliable product
Read how QTK saved over $10,000 in refrigerant cylinder and rental costs
Read how We helped the Exchange Hotel save over $400 per month in energy costs