Contact Us

We always welcome your feedback.

To ensure we effectively manage your comments and requests, emails that require specific information or a detailed response will be directed to a specialist Heatcraft Representative for their advice.  General emails and suggestions will be forwarded to the relevant area for further comment.

As we receive a large volume of emails every day, please be aware that it may take up to 2 working days for a detailed response to be forwarded to you.  If you require urgent assistance, please contact a Heatcraft Staff Member or Branch Team directly via the Branch Locations section of this website, or call 13 23 50.